Meet the Team

Catherine Ratelle

Executive Director

Our executive director, Catherine Ratelle, has more than 25 years of experience in the senior living industry. She has a passion for bringing joy to residents by providing quality care, fostering independence and offering outstanding customer service. In her most recent position with Integral Senior Living, Catherine was able to serve senior residents by opening new communities and improving already established ones. She aims to continue providing enjoyable experiences for residents at Coastal Heights Senior Living and is excited to lead a service-oriented community with a variety of choices for each resident to thrive.

Susan Parker

Director of Sales and Marketing

Susan Parker has over 15 years of experience working with seniors. She has consulted, educated and placed seniors in both employment and residential community life. Her commitment to caring for the senior population is reflected in her enthusiasm and joy.

Kelly Brady

Vibrant Life® Director

Kelly Brady graduated from the University of Nebraska–Lincoln with a degree in sociology and gerontology and has served as the activity director at Coastal Heights for over five years. She has a wide array of experience working in independent living, assisted living and memory care. She has also served as a board member of the Southern California Association of Activity Professionals.

Jacqueline Vincent

Business Office Director

Jacqueline Vincent, the Business Office director at Coastal Heights, has a passion for working with seniors that began when she was young. Jacqueline’s two older sisters worked in a senior care community, and she and her mother would visit the community and do activities with the residents. While attending California State University–Fullerton, where she received her B.A. degree, Jacqueline volunteered at a skilled nursing facility. Since then, she has worked in the industry for over 20 years and has experience working with seniors in skilled nursing, memory care, assisted living and independent living.

Josh Sack

Building Services Director

Josh Sack worked in building maintenance for four years prior to attending California State University–Long Beach, where he received a degree in business management. While at CSU–Long Beach, Josh spent two years working in construction retail sales. This experience taught him a lot about construction and how certain tools and materials can make an operation more efficient. Josh is excited about working in senior living and has made great connections with the residents. His motto is “Work hard and have fun!”

Robert Sands

Culinary Services Director

Robert Sands is a graduate of the Culinary Institute of America in Hyde Park, New York. He worked in white-tablecloth restaurants and private country clubs, like Scotts Seafood and Santa Ana Country Club. For the past 15 years, Robert has worked in assisted living and kosher facilities.